FREE INTERNATIONAL SHIPPING OVER $200

Contact: 03164686783

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EXCHANGES / RETURNS / REFUNDS

In the rare case that you are not 100% satisfied with your online purchase, you can request us to give you Online Store Credit (minus shipping costs) for future purchases, within 15 days of your original purchase.

  • You can return your purchase and utilize the same amount of money (minus shipping costs) for a later purchase from our website.
  • Email us at help@leisureclub.pk and with your request and your Order ID, and we will guide you through the process.
  • Please make sure that you email us your request within 15 days of receiving your order. No requests will be entertained after 15 days.
  • Once your request has been approved, you will courier it back to us.
  • We apologize but we cannot refund any shipping costs, except in the following cases:
    • If the item was damaged when received by the customer
    • If the wrong item was delivered
    • If promotional free shipping is being offered

    In all other cases, the customer will be responsible for bearing the cost of sending the item back to us.

  • Alternately, you can simply go to any Leisure Club store and purchase something else for the same amount. (Don’t forget to take your receipt).
  • Sale items cannot be exchanged or refunded.
  • Also, we do not offer any refunds or exchanges for international online orders.
  • Orders can be canceled within 24 hours of placing your original order by emailing us at help@leisureclub.pk. Please read our F.A.Q Section for more details.

In case of experiencing displeasure after receiving your ordered package, you can return it to the store by covering the required costs yourself and sharing an air bill/screenshot of your delivery receipt. After being satisfied with the presented proof, we Leasure Club will issue a one-time-use only coupon against the amount spent by the customer. Please take note that the entire cost of returning the delivered package would be the customer's responsibility and the brand will not be held accountable for any charges in this regard.

In case of not receiving your ordered package, you can request for a proof of delivery, which will be presented to you in a limited amount of time.

Disclaimer: Any items that have been worn, used, or altered will not be accepted for exchange. Tags and labels especially need to be intact.

Delays are observed in deliveries due to intense fog in most parts of Punjab and KPK. Inconvenience is deeply regretted.